Quality Inspection and other thoughts

Recently, we met an experienced ERP user Doug from America. He proposed some very core enquiries about 2BizBox's quality inspection function. We got different understandings on the quality inspection process, but we do agree to his propose and we will make 2BizBox better in the future.

Today I'd like to introduce the current 2BizBox's quality inspection box. In company settings, you can set whether the Inspection Report is required when receiving.

If not, you can receive and create location for new coming parts first, and inspect parts, create Inspection report and NCR report later. However, if you've checked this box, you have to inspect the part before it goes to the inventory.

To create an Inspection Report, just go to "Quality Box -IR", click "Add IR":

 

You will see, an IR must be created from the PO or WO.

Here comes the problem: If we don't receive the parts, how would we know when the parts has actually arrived on the dock and someone is inspecting it?

We thought that it is not necessary to show the arrival status of a PO through the system. Warehouse staff can simply use the notice function to tell someone in quality department. Then the quality inspection staff begin to make Inspection report and you know someone is inspecting it. The inspection report will tell how many unqualified products will be returned to the vendor. 

During Inspection, we find some parts with quality problems, so we'd like to return them to the vendor. Usually, we can create an RTV (Return to Vendor, in Purchase Box). However, you might have found that parts in an RTV should be get out from inventory. Yes, in this situation, we do not need to create an RTV. We simply send the parts back to the vendor directly.

Now we come to another question: how do we keep track of the return shipment, and associated accounting (debit) against the Vendor invoice?

The answer is: 2BizBox cannot do logistics tracking. Usually when we return several product to our vendor due to quality problem, they will resend good products to us again. We need staff to keep an eye on these issues, and make records. Also, the purchase order won' t be closed until we receive all the products to the warehouse. 

We believe the software can be our assistant, but cannot replace people. Also we appreciate what Mr. Doug says: "Design the system to standardize each task in the most efficient manner possible, capturing as much information as necessary to manage all aspects of the business efficiently". 2BizBox has achieved a lot till today, but we still have huge tasks to accomplish. We would like you to post any of your puzzle and advise in our forum: http://www.2bizbox.com/forum/index.php, to help us growing quickly and stably.